Privacy Policy
1. Who We Are
- Company Name: Digital Vibe Resources
- SSM Registration No.: 003589301-V
- Website: https://digitalvibe.my
- Support Email: hello@digitalvibe.my
- Country of Operation: Malaysia
2. Information We Collect
- Full name
- Email address
- Phone number
- Company name
- Project details and budget information submitted through our contact form
- IP address and browser type
- Operating system and device type
- Pages visited and time spent on our website
- Referring website or traffic source
If you interact with our content on social media platforms (including TikTok, Facebook, or Instagram), those platforms may share certain interaction data with us in accordance with their own privacy policies.
3. How We Use Your Information
We use the information we collect for the following purposes:
- To respond to enquiries submitted through our contact form
- To understand your business needs and provide relevant services
- To improve the content, design, and functionality of our website
- To analyse website traffic and user behaviour through analytics tools
- To comply with legal and regulatory obligations under Malaysian law
- To send relevant business communications, where you have provided consent
4. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience and gather analytics data.
- Essential cookies: Required for the website to function correctly
- Analytics cookies: Help us understand how visitors use our website (e.g. Google Analytics)
- Marketing cookies: Used by advertising platforms to measure the effectiveness of our campaigns
You may control cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of our website.
5. Sharing Your Information
We do not sell, rent, or trade your personal data. We may share your data only in the following limited circumstances:
- Service providers: Third-party vendors who assist us in operating our website and delivering services, under strict confidentiality agreements
- Analytics & advertising platforms: Including Google Analytics, TikTok Ads Manager, and Facebook Ads Manager, for website analytics and advertising measurement
- Legal compliance: Where required by Malaysian law, court order, or regulatory authority
- Business transfers: In the event of a merger, acquisition, or sale of business assets
6. Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, misuse, or alteration. Our website is secured with SSL/HTTPS encryption. Access to personal data is restricted to authorised personnel only.
However, no method of transmission over the internet is 100% secure. We encourage you to exercise caution when sharing personal information online.
7. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. Contact form submissions are retained for up to 24 months from the date of submission, after which they are securely deleted.
8. Your Rights Under PDPA
As a data subject under the Personal Data Protection Act 2010 (Malaysia), you have the right to:
- Access the personal data we hold about you
- Correct any inaccurate or incomplete personal data
- Withdraw consent to the processing of your personal data
- Request information about how your data is being used
9. Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any external sites you visit.
10. Children’s Privacy
Our website and services are not directed at individuals under the age of 18. We do not knowingly collect personal data from minors. If you believe we have inadvertently collected data from a minor, please contact us at hello@digitalvibe.my and we will delete it promptly.
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The updated policy will be posted on this page with a revised “Last Updated” date. Your continued use of our website after any changes constitutes acceptance of the updated policy.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please reach out to us: